i need help with frp remove LG LM-Q720PS

I started the process because i see the model lm-q720ps supported already for octoplus lg and i did the first step but now am stuck on this and the box already charged me 100 credits but the process is not complete


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Checking data...OK
Platform: LG Qualcomm
Selected port: COM169
Selected model: Q720PS
Please, put the phone into download mode manually (Power phone OFF
(reconnect battery), press and hold "Vol+" button and connect the cable
(or P999 cable)).
Reading info...
Model ID: LM-Q720PS
IMEI: 356095-10-500597-9
Android version: 9
Battery level: 93%
Mode: Emergency
Initializing flash...OK
Platform: msm8953
SW version: LMQ720PSAT-00-V11a-310-120-JUL-15-2019-ARB00+2
Android version: 9
LAF Version: 1.1
Product ID: VS03S190812010256
IMEI: 356095-10-500597-9
Target operator: LAO
Hardware: rev_10
Reading partitions...OK
Could not find Security partition!
Performed by 3.0.2 Software version.