k800i big problem

RUNNING v 1.1280/01.15/UNI
CARD SERIAL 00016567
USBFLASH DRIVER VERSION 02.02.00.05
SIGNED MODE (USING SERVER)
ALTERNATIVE SECURITY BYPASS ENABLED
CFG:110000000000
ChipID: 9900, EMP protocol: 0301
PHONE DOMAIN: "RETAIL"
PHONE CID: 0052

SPEED: 921600
LDR: 071130 1150 NPACXC1250330_DB2020_PRODUCTIONIDLOADER_P3M
FLASH ID: 2019
OTP LOCKED:1 CID:51 PAF:1 IMEI:35570401523697 CERT:RED
ACTIVE CID: 52 COLOR: RED

Model (from GDFS): K800i
Brand: 3
MAPP CXC article: R1JE001 prgCXC1250568_HUTCHISON_WI
MAPP CXC version: R1JE001
Language Package: HUTCH_1
CDA article: CDA102511/69
CDA version: R19A
Default article: cxc1250490
Default version: R1JE001
PROVIDER: MULTIPLE
Network LOCKED

SECURITY UNITS BACKUP CREATED.
Elapsed: 22 secs.
SIGNED MODE (USING SERVER)
ALTERNATIVE SECURITY BYPASS ENABLED
CFG:110000000000
ChipID: 9900, EMP protocol: 0301
PHONE DOMAIN: "RETAIL"
PHONE CID: 0052

SPEED: 921600
LDR: 071130 1150 NPACXC1250330_DB2020_PRODUCTIONIDLOADER_P3M
OTP LOCKED:1 CID:51 PAF:1 IMEI:35570401523697 CERT:RED
CURRENT CID: 52 COLOR: RED
FLASH ID: 2019
Downgrading security ...
PLEASE CONNECT PHONE IN EMP BOOTROM MODE (HOLD "2+5")
ChipID: 9900, EMP protocol: 0301
BOOTROM MODE DETECTED
SPEED: 921600
RESET: 070703 1106 NPACXC1250329_DB2020_CERTRESETLOADER_P3AA
GOT SEED: 206588432380786D1510DB7F
P96 AUTH PASSED
Restarting ...
PLEASE CONNECT PHONE IN EMP BOOTROM MODE (HOLD "2+5")
ChipID: 9900, EMP protocol: 0301
BOOTROM MODE DETECTED
SPEED: 921600
can't get packet start.
Unlock FAILED
Elapsed: 62 secs.
SIGNED MODE (USING SERVER)
ALTERNATIVE SECURITY BYPASS ENABLED
CFG:110000000000
llbug: read error: "The device does not recognize the command"
FAILED TO SETUP PHONE
Unlock FAILED
Elapsed: 9 secs.
SIGNED MODE (USING SERVER)
CFG:101000000000
ChipID: 9900, EMP protocol: 0301
BOOTROM MODE DETECTED
SPEED: 921600
LDR: 071130 1150 NPACXC1250330_DB2020_PRODUCTIONIDLOADER_P3M
OTP LOCKED:1 CID:51 PAF:1 IMEI:35570401523697
CURRENT CID: 49 COLOR: BROWN
LDR: DB2020 LOADER FOR SETOOL2
FLASH ID: 2019
writing "D:\new restdb2020\k810 cid52\R8BF003_CXC1250811_SM_RED_CID52.software"
CURRENT FLASH FILE CID: 52
SSW uses full hash, hash len is: 9200
Will flash 460 blocks ...
llbug: blk write fail.fatal
packet not acknowledged (01)
subblock 019 NAK, [441A0000/00010000]
Elapsed: 72 secs.
SIGNED MODE (USING SERVER)
CFG:101000000000
ChipID: 9900, EMP protocol: 0301
BOOTROM MODE DETECTED
SPEED: 921600
LDR: 071130 1150 NPACXC1250330_DB2020_PRODUCTIONIDLOADER_P3M
OTP LOCKED:1 CID:51 PAF:1 IMEI:35570401523697
CURRENT CID: 49 COLOR: BROWN
llbug: blk write fail.fatal
packet not acknowledged (3C)
A1_loader_on_loader:hdr no ack (00)
Elapsed: 28 secs.
SIGNED MODE (USING SERVER)
CFG:101000000000
llbug: read error: "The device does not recognize the command"
FAILED TO SETUP PHONE
Elapsed: 5 secs.
SIGNED MODE (USING SERVER)
CFG:101000000000
PROCEDURE WAS STOPPED BY USER
FAILED TO SETUP PHONE
Elapsed: 30 secs.
SIGNED MODE (USING SERVER)
CFG:101000000000
ChipID: 9900, EMP protocol: 0301
BOOTROM MODE DETECTED
SPEED: 921600
LDR: 071130 1150 NPACXC1250330_DB2020_PRODUCTIONIDLOADER_P3M
OTP LOCKED:1 CID:51 PAF:1 IMEI:35570401523697
CURRENT CID: 49 COLOR: BROWN
LDR: DB2020 LOADER FOR SETOOL2
FLASH ID: 2019
writing "D:\new restdb2020\k810 cid52\R8BF003_CXC1250811_SM_RED_CID52.software"
CURRENT FLASH FILE CID: 52
SSW uses full hash, hash len is: 9200
Will flash 460 blocks ...
packet not acknowledged (01)
subblock 01A NAK, [44320000/00010000]
Elapsed: 69 secs.
CFG:001000000000
PROCEDURE WAS STOPPED BY USER
FAILED TO SETUP PHONE
Elapsed: 15 secs.
SIGNED MODE (USING SERVER)
CFG:101000000000
PROCEDURE WAS STOPPED BY USER
FAILED TO SETUP PHONE
Elapsed: 29 secs.
SIGNED MODE (USING SERVER)
CFG:101000000000
ChipID: 9900, EMP protocol: 0301
BOOTROM MODE DETECTED
SPEED: 921600
LDR: 071130 1150 NPACXC1250330_DB2020_PRODUCTIONIDLOADER_P3M
OTP LOCKED:1 CID:51 PAF:1 IMEI:35570401523697
CURRENT CID: 49 COLOR: BROWN
can't get packet start.
Loader not responding !
Elapsed: 21 secs.
SIGNED MODE (USING SERVER)
CFG:101000000000
PROCEDURE WAS STOPPED BY USER
FAILED TO SETUP PHONE
Unlock FAILED
Elapsed: 231 secs.

llbug: blk write fail.fatal
packet not acknowledged (3C)
A1_loader_on_loader:prologue block 0 NAK
Loader uploading failed,exiting
Elapsed: 405 secs.
any help please ...................................br